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Hand tools organised on a hardware store wall rack
Industry Solutions / Hardware Store

Hardware Store POS
Trade Accounts Ready.

Trade account management, high-SKU inventory control, and supplier purchase ordering for South African hardware stores, builders merchants, and DIY retailers.

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Building Contractor - Active
CREDIT: R18 400
Cement x20 (50kg Bags) R6 400.00
Rebar Bundle (Y12 x6m) R3 840.00
Paint - Plascon 20L (White) R1 280.00
Today Hardware Store
Active Accounts
142
SKUs
4 200+
POs Pending
7
Built for Hardware Store

Six Features That Run
Your Hardware Store.

Purpose-built modules that address the real operational demands of hardware store businesses in South Africa.

hardware

Trade Account Management

Create credit accounts for contractors, plumbers, builders, and trade customers with configurable credit limits, payment terms, and statement cycles. Trade customers charge purchases to their account with a simple account lookup at the POS. Monthly statements are generated automatically and show the full itemised transaction history, outstanding balance, and minimum payment due, formatted for collection by your debtors clerk or email delivery to the customer's accounts department.

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High-SKU Inventory Scanning

Hardware stores carry thousands of SKUs across fasteners, tools, paint, plumbing fittings, and building materials. TimeWorks handles large product catalogues without performance degradation, scanning barcodes and returning product details in under a second even with over ten thousand active SKUs. Products without barcodes are searchable by name, category, or supplier reference code from the counter without leaving the customer waiting.

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Supplier Purchase Order Management

Manage relationships with multiple hardware suppliers, Builders Warehouse, Makro, Paint South Africa, and independent distributors, with negotiated cost prices stored per supplier. Generate purchase orders from the reorder report and track deliveries against the order. Landed cost calculation factors in delivery fees so your shelf margin is based on the true cost of getting the product to your store, not just the invoice price.

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Unit-of-Measure Conversion

Sell products in any unit of measure. Tiles sold per square metre, timber sold per linear metre, paint sold per litre or per can, and cement sold per bag or per tonne. Unit-of-measure conversion rules apply automatically at the POS, so the cashier enters the required quantity in the customer's preferred unit and the system calculates the price and deducts the correct amount from inventory, which may be tracked in a different base unit.

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Stock Management and Variance Control

Track stock levels across thousands of SKUs with minimum reorder points that trigger alerts before you reach zero. The system supports cycle counting, allowing you to count and reconcile high-value or high-volume sections of your store regularly rather than closing for a full annual stocktake. Variance reports compare expected stock from the purchase and sales history against physical counts, identifying shrinkage areas that warrant investigation.

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Quotation and Invoice Generation

Generate formal quotations for trade customers and contractors directly from the POS system. Quotations carry a reference number, an expiry date, and an itemised bill of materials. When the customer accepts the quote, the system converts it to a sales order and then to an invoice on collection or delivery. This quotation-to-invoice workflow keeps your large-order pipeline organised and produces VAT-compliant invoice documents compatible with SARS requirements.

Why TimeWorks

Built for
South African business.

25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.

25+
Years in SA Retail
SQL
Backed Architecture
700+
SA Businesses
business

Trade Customer Revenue Growth

Formal credit account management converts irregular cash buyers into loyal trade account customers, increasing basket size, purchase frequency, and the lifetime value of your contractor customer base.

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Large Catalogue Without Slowdowns

SQL-backed architecture maintains fast barcode scan response even with tens of thousands of active SKUs, so the counter experience stays efficient regardless of catalogue size.

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Quote to Invoice Workflow

End-to-end quotation management means large project orders are tracked from first enquiry to final invoice without losing any line item or creating manual errors during the transcription.

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Rental Options Available

No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.

Common Questions

Hardware Store-specific questions about TimeWorks POS.

Trade accounts are set up in the customer management module with the customer's business details, agreed credit limit, payment terms (30 days, 60 days, or account-specific terms), and a preferred statement delivery method. When a trade customer buys at the counter, the cashier looks up their account by name, account number, or phone number, and all purchases post to the account. The system generates a monthly statement on your configured statement date, showing all transactions for the month, any payments received, the outstanding balance, and the amount due. Statements are printable or emailable. Any account that exceeds its credit limit is flagged at the POS, and the cashier is prompted to require payment or contact the account holder before processing further credit.
Yes. Each product can be configured with a base unit of measure in inventory, for example, square metres for tiles or linear metres for timber, and a selling unit of measure at the POS. When the cashier enters the quantity the customer requires, the system applies the conversion factor automatically. For example, if a customer wants 24 square metres of floor tile and the tile is a specific size, the system calculates the number of boxes required and prices the transaction accordingly. This eliminates the manual calculation that leads to quoting errors on large project orders and ensures stock deduction is accurate in the base unit.
In the quotation module, the cashier or sales staff creates a new quote by selecting the customer account or entering the customer details if they are not yet on the system. Items are added by barcode scan or product search, with the negotiated trade price applying automatically for account customers. The system builds the itemised quote with quantities, unit prices, and a total including VAT. An expiry date is set on the quote, after which the prices are no longer guaranteed. The completed quote is printed or emailed as a formal document. When the customer accepts, the quote converts to a sales order, and when the goods are collected or delivered, a tax invoice is generated from the same record.
TimeWorks POS operates from a local SQL database, meaning all transactions, stock lookups, and account billing continue without any internet connection. The only interruption during load shedding is if your hardware loses power entirely. We strongly recommend a UPS battery backup for your POS terminals, cash drawers, and receipt printers, which will carry a typical counter setup through a two-hour load shedding period without any disruption. For stores with a server running the SQL database, a UPS on the server is the most critical protection. Our setup team advises on the correct battery backup specifications for your specific hardware configuration during installation.
Get Started

Ready to Modernise Your Hardware Store POS?
Talk to an Expert.

Talk to a TimeWorks specialist about trade account setup, large catalogue management, and quotation workflows. Rental and purchase options available.

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