Trade account management, high-SKU inventory control, and supplier purchase ordering for South African hardware stores, builders merchants, and DIY retailers.
Purpose-built modules that address the real operational demands of hardware store businesses in South Africa.
Create credit accounts for contractors, plumbers, builders, and trade customers with configurable credit limits, payment terms, and statement cycles. Trade customers charge purchases to their account with a simple account lookup at the POS. Monthly statements are generated automatically and show the full itemised transaction history, outstanding balance, and minimum payment due, formatted for collection by your debtors clerk or email delivery to the customer's accounts department.
Hardware stores carry thousands of SKUs across fasteners, tools, paint, plumbing fittings, and building materials. TimeWorks handles large product catalogues without performance degradation, scanning barcodes and returning product details in under a second even with over ten thousand active SKUs. Products without barcodes are searchable by name, category, or supplier reference code from the counter without leaving the customer waiting.
Manage relationships with multiple hardware suppliers, Builders Warehouse, Makro, Paint South Africa, and independent distributors, with negotiated cost prices stored per supplier. Generate purchase orders from the reorder report and track deliveries against the order. Landed cost calculation factors in delivery fees so your shelf margin is based on the true cost of getting the product to your store, not just the invoice price.
Sell products in any unit of measure. Tiles sold per square metre, timber sold per linear metre, paint sold per litre or per can, and cement sold per bag or per tonne. Unit-of-measure conversion rules apply automatically at the POS, so the cashier enters the required quantity in the customer's preferred unit and the system calculates the price and deducts the correct amount from inventory, which may be tracked in a different base unit.
Track stock levels across thousands of SKUs with minimum reorder points that trigger alerts before you reach zero. The system supports cycle counting, allowing you to count and reconcile high-value or high-volume sections of your store regularly rather than closing for a full annual stocktake. Variance reports compare expected stock from the purchase and sales history against physical counts, identifying shrinkage areas that warrant investigation.
Generate formal quotations for trade customers and contractors directly from the POS system. Quotations carry a reference number, an expiry date, and an itemised bill of materials. When the customer accepts the quote, the system converts it to a sales order and then to an invoice on collection or delivery. This quotation-to-invoice workflow keeps your large-order pipeline organised and produces VAT-compliant invoice documents compatible with SARS requirements.
25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.
Formal credit account management converts irregular cash buyers into loyal trade account customers, increasing basket size, purchase frequency, and the lifetime value of your contractor customer base.
SQL-backed architecture maintains fast barcode scan response even with tens of thousands of active SKUs, so the counter experience stays efficient regardless of catalogue size.
End-to-end quotation management means large project orders are tracked from first enquiry to final invoice without losing any line item or creating manual errors during the transcription.
No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.
Hardware Store-specific questions about TimeWorks POS.
Talk to a TimeWorks specialist about trade account setup, large catalogue management, and quotation workflows. Rental and purchase options available.