Wireless handheld terminals from Zebra and Datalogic enable table service ordering, queue-busting in fast food environments, and real-time stock counts without returning to a fixed POS station. TimeWorks runs natively on these Android-based devices, giving your team full access to the product catalogue, customer accounts, and order history from anywhere on your premises. Battery life of 10 to 12 hours covers a full trading day.
Every product TimeWorks supplies is configured and tested for the specific demands of South African trading conditions, including load shedding resilience, rand pricing, and SARS compliance.
Wait staff take orders directly at the table using the handheld terminal. Orders transmit immediately to the kitchen display without paper tickets or relay to a fixed terminal. This reduces errors, speeds up kitchen communication, and allows South African restaurants to provide a more professional service experience without adding fixed POS stations.
Walk the floor and scan products to perform stock counts without closing the POS. The handheld terminal syncs count data to the TimeWorks database in real time. This is particularly valuable for South African grocery and hardware stores conducting mandatory stock takes before financial year-end or SARS audit periods.
During Friday lunch or weekend rushes, staff can take orders from customers waiting in the queue using handheld terminals. Orders are placed before the customer reaches the counter, dramatically reducing service time. South African fast food operators using this method report a 35 percent reduction in peak-hour wait times.
The Wireless Handheld Terminal works directly with TimeWorks POS across these industry sectors. Click through to see full industry-specific solutions.
The TimeWorks handheld terminals work on any standard Wi-Fi 802.11ac network. TimeWorks engineers conduct a signal survey before installation to confirm adequate coverage across your trading floor, kitchen, and stock areas. If coverage gaps are identified, the team can recommend access point additions or positioning adjustments before handover. For large venues like hotels or supermarkets, a mesh Wi-Fi assessment may be recommended to ensure consistent connectivity for multiple concurrent handheld users.
Yes. TimeWorks can pair the handheld POS with a Bluetooth-connected PIN pad for full tableside payment processing. The customer's card never leaves the table, which is preferred by many South African diners following international card security standards. This eliminates the walk-away card payment practice that still creates fraud risk in some Cape Town restaurants. Supported payment processors include major South African banks and independent payment networks.
Both Zebra and Datalogic handheld terminals supplied by TimeWorks are rated IP65 for dust and water resistance and are tested to MIL-STD-810G for 1.5 metre drop resistance. They can withstand the heat, humidity, and accidental spills typical of South African restaurant and fast food kitchens. For butchery environments where water and cold are constant factors, TimeWorks recommends the Zebra TC series which has additional cold storage certification and a rubberised grip for wet-hand use.
TimeWorks will assess your current setup, recommend the right configuration, and handle full installation and staff training. No guesswork, no wasted spend.