Hotel POS
Unified Billing.

TimeWorks POS is designed to integrate with common property management systems used in South African hotels and guesthouses. The integration exports charge postings, folio data, and room status in standard formats that most PMS platforms can receive. The specific integration method depends on your current PMS, and our technical team will assess compatibility during the initial consultation. For smaller guesthouses without a dedicated PMS, TimeWorks can handle basic room billing, folio management, and checkout invoicing directly within the POS without a secondary system, making it cost-effective for boutique properties.

At the poolside bar or any hotel outlet, the cashier enters the guest's room number on the POS after building the order. The system verifies the room is currently occupied and confirms the guest name on the cashier's screen to prevent accidental posting to the wrong folio. Once confirmed, the charge posts to the guest folio immediately with the outlet name, date, time, and item detail. The guest sees the full charge on their folio at checkout with no surprises. Pre-authorised spend limits per outlet can be set at check-in, and the POS will alert the cashier before approving a charge that would exceed the limit.

Conference and event billing is managed through group account codes that are set up before the event begins. A per-delegate package rate, for example covering arrival tea, morning break, lunch, and afternoon break, is configured with the agreed inclusions. Delegates charge additional items to the group code throughout the day. At the end of the event, the POS generates a complete group account invoice showing the total package charges, any additional charges per delegate, and the outstanding balance. This invoice can be emailed directly to the event organiser or company accounts payable contact, with a VAT-compliant breakdown for SARS purposes.

TimeWorks operates on a local SQL database, which means all charge postings, folio updates, and transaction records are stored on your own hardware, not a remote cloud server. During load shedding, as long as the POS hardware and local network have battery backup via a UPS, all outlets continue operating normally. Guests can charge to rooms, the restaurant can process food orders, and the bar can run tabs without any interruption. When generator power kicks in or the grid is restored, there is no sync or recovery process required because no data was ever dependent on an internet connection.