Appointment-linked billing, therapist commission tracking, and retail product management for South African hair salons, nail bars, and day spas.
Purpose-built modules that address the real operational demands of salon and spa businesses in South Africa.
Link every treatment and service directly to a client booking so that billing at checkout reflects the exact services performed without manual entry. When a client's appointment is completed, the POS pre-fills the bill with the booked services and the assigned therapist. The client can add retail products, adjust services, or settle a package balance in the same transaction without the receptionist building the bill from scratch.
Configure commission rates per service category per therapist, and the system calculates earned commission on every completed appointment automatically. End-of-month commission reports show each therapist's service revenue, retail sales contribution, and total commission earned, giving your payroll process an accurate figure without manual calculation. Commission-only, salary-plus-commission, and hourly-plus-retail-commission structures are all supported.
Manage your salon retail range, shampoos, treatments, nail polishes, and skin care products, alongside your service offerings in the same POS system. Every retail sale deducts stock in real time and generates a reorder alert when a product falls below minimum level. Service product consumption, the colour used during a treatment, for example, can be recorded as a back-bar stock deduction separate from retail sales.
Sell treatment packages, for example, a ten-visit massage package or a bridal preparation bundle, and track redemptions against the package balance at every visit. Gift vouchers are issued at the POS, stored against a voucher reference number, and redeemed by scanning or manual entry. Voucher balances carry forward if not fully used in a single visit.
Store each client's full treatment history, product preferences, allergy notes, and therapist preference in their profile. When a returning client arrives, reception can view their last visit details, the colour formula used, skin sensitivity notes, and preferred therapist, ensuring continuity of service without staff relying on memory. POPIA-compliant data handling keeps client personal information secure and under your control.
Collect booking deposits at the time of scheduling and record them against the client appointment. At checkout, the deposit is automatically applied to the final bill. For late cancellations or no-shows, the deposit can be forfeited as per your cancellation policy and the relevant revenue recorded correctly in your financial reports, without creating an accounting discrepancy.
25 years of South African retail and hospitality experience drives every module. The system is designed around the realities of trading in South Africa, including load shedding resilience, rand-based reporting, and local compliance requirements.
Appointment-linked billing means checkout is a confirmation rather than a full re-entry, reducing the post-treatment awkwardness and getting clients on their way while your therapist prepares for the next booking.
Automatic commission calculation from the transaction record eliminates disputes between therapists and management, reduces payroll preparation time, and ensures your best performers are paid correctly.
A fully integrated retail module means product recommendations from the treatment chair can be sold at the checkout desk immediately, with stock deducted and commission credited in the same transaction.
No large capital outlay required. Rental packages include hardware, software, setup, and ongoing support, ideal for businesses managing cashflow through growth phases.
Salon and Spa-specific questions about TimeWorks POS.
Talk to a TimeWorks specialist about appointment billing, commission setup, and retail management. Rental and purchase options available with full staff training.