1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet or phone) when you visit a website. They allow the website to remember information about your visit, such as your preferences and settings, so the site can work properly and provide you with a better experience when you return.
Cookies do not contain personally identifiable information on their own, but they may be linked to personal information you have provided to us. Under POPIA, any data linked to a person is considered personal information, and we treat all cookie data accordingly.
2. How We Use Cookies
We use cookies on the TimeWorks website for the following general purposes:
- To ensure the website functions correctly (strictly necessary)
- To understand how visitors use our website so we can improve it (analytics)
- To remember your preferences across visits (functional)
- To deliver relevant marketing if you have consented to this (marketing)
We will only place non-essential cookies on your device after you have given consent via our cookie consent notice. You can update your preferences at any time.
3. Cookie Categories
The cookies on our website fall into the following categories:
| Category | Purpose | Examples | Consent Required |
|---|---|---|---|
| Strictly Necessary | Essential for the website to function. Without these cookies, services you have asked for cannot be provided. | Session cookies that keep you logged in to the support ticket portal; security tokens that protect form submissions from abuse | No - these are required for the site to work |
| Analytics | Help us understand how visitors use our website so we can improve our content and user experience. | Google Analytics cookies (_ga, _gid, _gat) that track page views, session duration and traffic sources in anonymised form | Yes - consent required before placing |
| Functional | Allow the website to remember choices you make and provide enhanced personalised features. | Cookies that remember your preferred industry category or which FAQ sections you expanded | Yes - consent required before placing |
| Marketing | Used to track visitors across websites to deliver relevant advertising. We only activate these where we have your explicit consent. | If used: Facebook Pixel or Google Ads remarketing tags. Currently we do not use marketing cookies unless noted in an updated version of this policy. | Yes - explicit consent required |
4. Third-Party Cookies
Some cookies on our site are set by third parties whose services we use. These providers have their own privacy and cookie policies:
- Google Analytics (Google LLC): We use Google Analytics to measure website traffic and understand how visitors use our site. Google may use the data collected to contextualise and personalise advertisements in its own advertising network. You can opt out of Google Analytics tracking across all sites by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.
- Google Fonts (Google LLC): Our website loads fonts from Google Fonts. This may result in Google's servers receiving your IP address. Google's privacy policy applies.
- Google Maps (Google LLC): If our contact or directions page embeds a Google Map, Google's cookie and privacy policies apply to that element.
We do not control the cookies set by these third parties. We recommend reviewing their respective privacy policies for full details.
5. How to Manage Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage your preferences in the following ways:
5.1 Through Our Cookie Consent Notice
When you first visit our website, a cookie consent notice will appear. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences by category. You can revisit these settings at any time.
5.2 Through Your Browser Settings
Most web browsers allow you to manage cookies through their settings. Here is how to do this in the most common browsers:
- Google Chrome: Settings - Privacy and security - Cookies and other site data
- Mozilla Firefox: Settings - Privacy and Security - Cookies and Site Data
- Apple Safari: Preferences - Privacy - Manage Website Data
- Microsoft Edge: Settings - Cookies and site permissions - Cookies and site data
Note that browser controls block cookies from all sites, not just ours. Changing these settings may affect your experience on other websites.
5.3 Through Third-Party Opt-Out Tools
For analytics cookies, you can also use the Google Analytics Opt-out Browser Add-on or visit the Your Online Choices opt-out portal.
6. What Happens If You Disable Cookies?
If you choose to disable strictly necessary cookies, some parts of our website may not function as intended. In particular:
- The support ticket portal may not be able to keep you logged in between pages
- Contact forms may not be protected against automated submissions
- Your session preferences may not be saved
Disabling analytics or marketing cookies will not affect the core functionality of the website, but it means we will have less information to improve the website experience for all visitors.
7. Updates to This Policy
We may update this Cookie Policy from time to time as our use of cookies changes or as legal requirements change. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
If we start using a new category of cookies that requires your consent, we will present the updated consent notice on your next visit.
8. Contact
If you have any questions about our use of cookies, please contact us:
Email: privacy@timeworksdata.co.za
Phone: 0861 736 767
Address: 13A Geelhout Crescent, Plattekloof, Western Cape, 7500
For full details on how we handle personal information, please read our Privacy Policy.
This Cookie Policy was last updated on 3 April 2026.